KnowledgeWorks Global Learning provides solutions that include an exceptional approach for Return on Investment, increasing engagement and retention, and giving learners timely access to personalized learning on-demand. Consult Our Experts.
The KGL Approach to Personalized Learning
The general conversation around personalizing learning is often about adapting to varying learning styles. However, at KnowledgeWorks Global Learning, our approach focuses on the learner in a more holistic sense. Apart from learning styles, we take into account learning context, prerequisite knowledge, and learner preferences.
To understand learners completely, our solution designers include learners in the design and development process by creating multiple touchpoints to better understand learner needs and gather feedback. These inputs inform our learning strategy and solutions, so the learning experience is truly personalized.
At the start of an engagement, we understand learner requirements through different modes of assessment including surveys, interviews, formative testing, and analysis of performance reports. Based on our finding, we create multi-faceted learner profiles and define a custom learning strategy for each profile. To implement each strategy, we then go through an iterative prototyping phase for each solution type, where we gather feedback from representative learner groups and address their feedback. Only once the learner groups and business stakeholders sign off the prototype, the solution is deployed to the larger learner group.
A recommended strategy for each learner profile might include coaching, mentoring, formal training, on-the-job training, face-to-face workshops, and self-paced learning. One of the key factors we consider as we develop personalized solutions is that training budgets are not infinite.